Customer Care for Element Vape

Customer Care for Element Vape

As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.

Element Vape

If you possess received a mistake from your local delivery service and might like to end your order, very first check your e mail and/or spam filtration to make sure you clicked on the correct shipping address and/or URL. Once this provides been done, in case you are nevertheless interested in continuing, just answer the e-mail with the information on your request and you may greatly appreciate virtually any assistance you may offer. For technical issues, you may possibly need to get in touch with customer service via their own telephone number: (Toll Free). Alternatively, if you have any other questions, you could send us an email and we will do our utmost to assist you.

Your package deal appear at your door within seven to ten functioning days. Please be aware that will shipping times may possibly vary from a single courier company to be able to another. It is therefore, usually preferable to order with a reliable company. To assist ensure your package deal arrives safely, we all always advise of which you sign your own parcel’s “Thanks Regarding Sending” section when it arrives. Your local delivery services are required to obviously display this personal confirmation on just about all sent items, including Element Vape items.

Once your parcel has arrived at your door, you will have to collect it as soon since possible. This is normally done by simply completing a self-addressed, stamped envelope with your return tackle and tracking amount. Upon arrival, keep your unit is completely charged and well prepared to start out using that immediately. Do not wait for your Aspect Vape product to be able to warm up; it can not be stressed sufficient, particularly in the case associated with rechargeable batteries.

As outlined within the above section, when shipping to UK residents, shipping and delivery will be facilitated by one of our nationwide network of courier companies, such because DPD, FED EX LOVER or UPS – but please allow for additional fees to be obtained into consideration whenever placing your purchase. Customers located within just the Republic of Ireland are not permitted to buy online. In most cases, customers located within the Republic of Ireland will be not able to purchase the item through the use of credit playing cards or free e cards. We are currently experiencing some issues with credit card scams in The european countries as well as in certain cases, payments made applying these methods might be declined or reversed. In add-on, all deliveries to be able to EU customers may be susceptible to taxes and import tasks.

Any time shipping internationally, make sure you note that persuits procedures are incredibly time-consuming and usually require the assistance of a good independent customs dealer. In the circumstance of an brought in product, delivery occasions will be dependent on your courier’s international delivery services and transit periods may greatly go beyond our internal delivery estimates. In case you are uncertain of expected transit times, please contact us immediately. International orders will typically arrive within three to five business days right after payment has recently been received.

For those questions regarding this matter, make sure you note that all concerns should be aimed towards our company headquarters. Should you need to make adjustments or inquire regarding our services within general, you could do so at anytime during business hours, Monday via Friday, except Weekend, Wednesday, and Thursday night. Should you possess any other questions, you can both contact our consumer service team or one of the sales representatives in the main office. In case you prefer to spot your order online, you are welcome to visit internet site and follow typically the simple instructions offered. All billing and ordering information will be provided at the click regarding a button.

As usually, we strongly advise that all purchases be paid for in full before shipping and delivery or delivery of products. Any adjustments to shipping or even delivery policies will probably be clearly indicated after receipt of payment. In the celebration of a defect in any item, please contact all of us right away for any return or substitute. As long as your satisfaction is usually our number one priority, we will work with you to make certain that you have got the best electronic products available.